Effective Date: 26 August 2025
At Jackson Tiny Tails, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy sets out how we collect, use, and safeguard your information when you use our website or services.
Information We Collect
We may collect personal information in the following ways:
- Information you give us: For example, when you get in touch with us, make an enquiry, or book our services, we may ask for your name, email address, phone number, and information about your dog needed to provide care.
- Website use information: We may collect data about how you interact with our website, such as your IP address, browser type, and browsing behaviour. This may involve the use of cookies and similar technologies.
How We Use Your Information
The information we collect is used to:
- Provide the services you request.
- Respond to enquiries and communicate with you about bookings.
- Send confirmations, reminders, or updates relating to your bookings.
- Improve our website and services by analysing how visitors use them.
- Comply with legal or regulatory requirements.
Sharing Your Information
We do not sell or rent your personal data. We may share your information in limited circumstances, such as:
- With trusted service providers who assist with IT, hosting, or payment processing.
- Where we are legally required to share information with government bodies, regulators, or other authorities.
- If necessary to protect the safety or wellbeing of your dog while in our care.
Data Security
We take steps to protect your personal information from unauthorised access, alteration, or loss. While we use appropriate security measures, no system is entirely secure, and we cannot guarantee absolute protection.
How Long We Keep Your Information
We will keep your information for as long as you are a client. After you stop using our services, we will retain data only for as long as necessary to meet business, licensing, or legal requirements (for example, record keeping required by HMRC).
Your Rights
Under UK data protection law, you have rights over your personal information, including:
- The right to request a copy of the data we hold about you.
- The right to ask us to correct information that is inaccurate or incomplete.
- The right to request deletion of your data in certain situations.
- The right to object to how your data is used in specific circumstances.
- The right to request that your data be transferred to another service provider.
To exercise any of these rights, please contact us using the details below.
Marketing
We may occasionally contact you with information about our services if you have given consent or if we believe it is of legitimate interest. You can opt out at any time by contacting us or using an unsubscribe link in emails.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
- Phone: 07860 121505
- Email: jowilson781@gmail.com